💪 Welcome to #NoExcusesWithIsma
At Isma A. Colarusso Fitness & Nutrition Master Trainer, our mission is to help you feel strong, confident, and unstoppable — inside and out. These policies are designed to maintain a smooth, respectful, and motivating experience for every client.
If you ever have questions about your sessions or membership, please reach out directly at 347-891-1056 or 360nycsport@gmail.com.
💳 Payment & Packages
All personal training sessions and packages must be paid in full and in advance.
Package renewals are due at your final session of the current package to reserve your spot.
All sessions are non-transferable and valid only for the client named on the agreement.
🗓️ Cancellations & Rescheduling
We respect your time — please respect ours.
Sessions can be rescheduled with at least 24-hour notice.
Cancellations made with less than 24 hours’ notice will be charged in full, except for verified emergencies.
In group sessions, if one member cancels or misses, that session will still count as used.
💡 Consistency and communication build results — showing up is part of the process!
💁♀️ Trainer Commitment
Your success is my priority. If I must cancel due to an emergency, I’ll notify you immediately and reschedule at no cost.
If I become unavailable for an extended period, a qualified trainer under my supervision will complete your sessions — ensuring you stay on track and your momentum never stops.
🌴 Client & Trainer Absences
Client absences: Please provide 7 days’ notice for vacations or extended breaks.
Trainer absences: I’ll give 14 days’ notice for any planned time off and help organize makeup sessions or temporary trainer coverage.
❤️ Health & Safety
Your safety always comes first. Please disclose any injuries, illnesses, or medical changes that may affect training.
If your doctor recommends pausing exercise, your sessions can be frozen for up to 2 months with medical documentation.
🧾 Membership Hold Policy
We understand life happens!
Memberships can be placed on hold for up to 2 weeks, twice per calendar year.
Requires 15 days’ written notice (email or in-person form).
During a hold, no fees apply, but sessions during that time are not refundable or rescheduled.
Holds beyond 2 weeks are considered only for medical reasons, evaluated case-by-case with documentation.
❌ Membership Cancellation Policy
We aim to make every transition smooth and professional.
A 30-day written notice is required before cancellation.
Requests must include your name, membership number, and desired cancellation date.
You’ll receive written confirmation within 3 business days.
Membership dues during the notice period remain payable.
Exceptions for relocation or medical reasons may apply with documentation.
⚖️ Liability & Agreement
Participation in physical training carries inherent risks. By agreeing to these terms, you acknowledge and accept responsibility for your participation.
You agree not to hold Isma A. Colarusso Fitness & Nutrition Master Trainer liable for injuries sustained during sessions and confirm you are medically cleared for exercise.
✍️ Agreement Renewal
All terms automatically apply to renewed packages unless updated in writing. This ensures consistency and convenience — no new signatures required.
💥 The #NoExcusesWithIsma Promise
At Isma A. Colarusso Fitness & Nutrition Master Trainer, we believe in progress over perfection.
Every policy exists to help you stay consistent, protected, and focused on your transformation.
Show up. Stay consistent. Trust the process.
#NoExcusesWithIsma